ASSISTANCE

In case of loss or theft of your credit or debit card, always remember to:

• Call customer service and block the credit/debit card
• Report to the competent authorities
• Keep the report for a period of at least twelve months

Cards issued by BSI
Block through Web Banking or Mobile APP

• Select the Card Management menu
• Select the Block menu
• Pick the relevant card
• Click on the confirm button

Block through the Help Desk
from Italy 800822056
from abroad +39 0260843768
after selection 2 (block of cards issued by your bank) and then subsequently after selection 9 (block of prepaid cards)